FAQs

What is MIVNET?

MIVNET “Metropolitan Interactive Video Conference Network” publishes an online client managed, intelligent directory exclusively designed to promote the use of business class public room video Conference meeting facilities and video Conference related  sales and support services. Free to the public. The directory is updated in real time 24 hours a day and is sponsored by our subscribers and advertisers.

Does it cost anything to use MIVNET to search for facilities or services?

No cost at all. MIVNET is a free service brought to you by our advertisers and sponsors. If advertising or sponsorship is of interest to you or your organization, please review our advertising options under the main menu heading "Programs".

Who are MIVNET Guests?

MIVNET guests include individuals or businesses that seek logistical information or support for purposes of planning videoconference meetings and events. No registration is required to be our guest.

When connected to a MIVNET Connect meeting from h.323 device, is there a way to control the display?

There is a way to control the layout if H323 devices support DTMF (and they should usually). To change the layout of a meeting using the MIVNET Connect powered by Viewme application from a hardware h.323 device follow the steps below. This should be done when you have all videos endpoints in the meeting connected.  It should work with any H323 device that supports DTMF including Polycom systems. This is, I believe, a function of the H.323 endpoint, and not specific to MIVNET Connect powered by Viewme.

 

As to why people would want to change display modes, that's a function of being able to have 'focus' applied to the part of the (otherwise unmanageable) Grid Display that is considered most important.

 

This is a key differentiator with MIVNET Connect powered by Viewme.  Traditional systems continue to use decades old 'transcoded' displays to present meeting participants.  This is the grid display.  At the time it was developed bandwidth was limited, and at premium prices, so using as little of it as possible was key. The 'virtual machine' capabilities were also yet-to-be-invented at that time.  With the advent of modern gaming and the underlying graphics capabilities the world of how to display video streams is much wider.

 

While MIVNET Connect powered by Viewme is designed to work with limited bandwidth and optimize conditions for each participant, the client also delivers advanced functionality to deliver the 'Best Seat In The House experience, such that each user is able to see the parts of the meeting most important to THEM, instead of being forced into the least common denominator experience of traditional systems.

 

All users on h.323 devices using their h.323 remote controls use the number "2" and number "8" buttons to select a layout and the from their same h.323 system remote use buttons "6" and button "4" to select the video feeds coming from MIVNET Connect powered by Viewme to fill the selected layout. Use the * to prefix the commands ie; *2 *8 *5.

 

In case if needed - button 5 is reset to the defaults.

How can using MIVNET benefit my business?

MIVNET is a free directory that is designed to help you find a convenient business class videoconference equipped meeting rooms and related services, giving you all of the information and details that you need about facilities and prices to help you make an intelligent decision. 

Here is the nice part. MIVNET charges no fees to our guests. The MIVNET service is brought to you and funded by advertisers and sponsors worldwide. MIVNET offers interactive mapping and intelligent search schedule functionality world class marketing, globalization and unification of a worldwide video collaborative meeting location database.

Does MIVNET have a flat cancellation policy across the board with all of its affiliates?

MIVNET does not publish pricing, cancellation or shortfall policies to the public or to MIVNET subscribers. It is the subscribers responsibility to include pricing, cancellation and shortfall information in the room listing information. MIVNET does however publish a rate matrix that subscribers agree to when billing other MIVNET providers for public room rental services. Cancellation and Shortfall policies remain in the control of the advertiser and should be confirmed with customers prior to the acceptance of a room reservation

Can anyone create an online meeting at MIVNET?

Yes. Free Trial accounts permit meeting creation with some limitations of features and time however a great way to check us out.

Can a subscriber create more than one meeting?

Yes. Huge benefit. Subscriber accounts may create multiple meetings and have them run simultaniously.

How many participants may join a MIVNET Connect meeting?

You can create a meeting using MIVNET Connect for up to 100 however there is a nominal cost for each device that joins above the limits of your account. You must create the seat for the device in the meeting before you invite attendees.

Does MIVNET offer a re-seller program?

Yes. MIVNET offers a reseller program for contractual group accounts.

Contact us for additional information.

How do I call in to a MIVNET Connect meeting from a Zoom room?

The following dialing protocol will connect your Zoom room to a MIVNET Connect virtual room.

Dial MIVNET Connect IP##MID unique to your meeting available from your MIVNET meeting invitation from your Zooom room.

Can I stream a MIVNET Connect Meeting to large audiences of 100's even 1000's or more?

Yes, and we will be happy to help with the setup.  We need you to provide us the MeetingID that will be used, and the desitination link for the Stream as per the instructions below.  You will need an account for Youtube, UStream, Twitch or other service that supports the RTSP protocol.

 

• Set up your live stream in YouTube. Select Type Custom on Basic info page. It gives you options to configure your own encoder. Press Create event when done.        

• On the Camera page setting select the max. resolution you want to stream and as encoder select Other encoders. It will show you recommended settings of the output stream when you hover over question mark.        

• Note Stream name, Primary server URL and Backup server URL somewhere. This info is necessary to know where the stream should be sent. Destination address has this form: Primary server URL/Stream name or Backup server URL/Stream name for backup server. If YouTube loses primary stream, it will switch to backup stream. Backup server is optional.        

• Start streaming from MIVNET Connect and check in YouTube the stream from MIVNET Connect is OK in preview window.        

• Press Start streaming button when the stream is OK and you want to go public.

Here you can find Live streaming guide by YouTube: https://support.google.com/youtube/answer/2474026

When I record a meeting using MIVNET Connect, where do I go to download the recording?

There are a few things to know about recording a "MIVNET Connect" powered by Viewme meeting. The most important is that MIVNET or Viewme do not store your video media. Our recorder permits you to set the path for media storage ie; Your Local Drive, Cloud, DVR, or other destination.

 

The record feature is available in every MIVNET Connect meeting room to the moderator with the key unless the feature is disabled when virtual meeting room is created from within your MIVNET account.

 

Before you record a meeting you need to know that you will need to download the Viewme Player. This software is required to play back and or convert the recorded Viewme media to any format of your choice for final delivery to your client. When you download the media player you will see that full documentation is also available.

 

I most cases if you plan to covert media to standard formats a FFMPEG download will be required to your local system. Simply  Download ffmpeg to a designated folder. Unzip the file and when you use the Viewme video converter in "settings" specify path for FFMPEG.

 

Please call or email if you require assistance.

Customer Support