MIVNET Connect System Requirements
MIVNET Connect, powered by Viewme Client System Requirements
For PC’s, Mobile Devices and H.323 Systems
Personal Computer Operating Systems (Download)
MIVNET Connect, powered by Viewme runs on the following operating systems
Windows 7 or newer
Mac OS 10.8.5 or higher
Linux 3-4 years old, version 7 or higher (RHEL7/SLC7/centos7/debian7/etc).
Personal Computer Microprocessors
MIVNET Connect, powered by Viewme runs on the Intel Core(tm) line of microprocessors starting with the Core(tm) Duo or
later. The Core(tm) Duo was introduced in 2006 and Intel has continued to expand the user
base on the Core(tm) i3, i5 and i7 microprocessors. MIVNET Connect, powered by Viewme will run on AMD processors of
equivalent power. Specifically excluded from the full MIVNET Connect, powered by Viewme experience are Centrino and Atom
processors which do not have the power to encode and decode multiple, simultaneous video
streams. Users will have a lesser experience which is sized to fit the reduced capacity of these
Personal Computer RAM
You need to have a minimum of 1GB of RAM available for MIVNET Connect, powered by Viewme. Closing unnecessary
applications will improve the performance on machines with limited RAM.
Personal Computer Software
Your graphics card should support OpenGL v1.5 or later. This is not a difficult requirement for
modern machines as this version is more than 10 years old, but very old or very weak machines
(i.e. netbooks) might not comply with this requirement.
MIVNET Connect, powered by Viewme is optimized for every meeting type to run on a DSL speed Internet connection or
better. Ezuce assumes the user will have at least a 500 kilobits per second up-link speed and
at least 5 megabits per second down-link speed with their service provider. Typically, WiFi
cannot sustain these speeds. Users will find a WiFi connected meeting starts with reasonable
video quality, but eventually degrades as other devices that share the WiFi connection disrupt
the network throughput. Users should therefore connect to the Internet through a hardwired
connection to assure a faster connection with fewer lost packets. This is particularly important
to MIVNET Connect, powered by Viewme as each video tile is a real-time stream so a 10 person meeting is the equivalent to
nine simultaneous real-time videos streams from Netflix. Use a hard-wire connection, as WiFi
wasn’t designed for this amount of traffic. That said we have many users report they have great
meeting quality over WiFi so your results will vary depending upon the qualify of your WiFi and
the devices connected in your immediate area.
September, 20, 2016
For organizations that have very tight network security for their firewalls it may be necessary to
open your firewall on your router. The firewall will need the following ports opened for the
client’s machine: 36015 UDP and TCP, both IN and OUT. Best audio and video quality will be
achieved with UDP port 36015 UDP both IN and OUT open for the connection.
There is also the possibility to use “general” TCP ports 80, 443, 8080, 8443 to connect to the
USHI server. This is very helpful in the case where one or more remote participants are in a
strictly controlled environment such as a hotel or coffee shop where they cannot alter the
firewall policy and have to use generally available ports for Internet access. This feature is
selectable by the organization who is hosting the server. See your eZuce MIVNET Connect, powered by Viewme account
manager for more details.
Any webcam with VGA output up through 1080p will work. If your camera uses HDMI output
ports (typical on camcorders) you will need a BlackMagic graphics card (Intensity Pro or
Intensity Shuttle) to connect to your computer. Most notebooks with built in cameras will work
just fine. MIVNET Connect, powered by Viewme auto-detects available cameras and will intelligently select the appropriate
camera, however, the user may desire to select another camera option from the camera
pull-down-menu which is found on the arrow in the bottom right-hand corner of the camera icon.
Multiple simultaneous use of cameras is also possible.
Any microphone that connects to your PC should work. If others have a hard time hearing you it
means that either your microphone gain is too low or you have an impedance mismatch
between your computer’s audio line-in and your microphone. To increase your microphone’s
gain go to your system sound menu and increase the microphone’s volume. If this doesn’t
increase your volume to others, try to boost your microphone by selecting the boost check box
in Window’s sound system menu. There is no equivalent boost mechanism for the Macintosh.
If this does not increase your output volume to others you likely have an impedance mismatch
between your microphone and computer. Consult your computer and microphone
documentation for the appropriate impedance specifications. The following external
microphone/speaker have noise canceling capabilities and have been successfully tested with
MIVNET Connect, powered by Viewme: Solo, Duet, Quattro2 and Quattro3 from Phoenix, the Plantronics 420M (especially for
Linux Operating Systems) and the Plantronics Calisto P820. Many other external room sound
devices have been used successfully by MIVNET Connect, powered by Viewme customers. This list is by no means
comprehensive. MIVNET Connect, powered by Viewme has software-based echo cancellation and noise reduction built into
the service. Some computer configurations can over power this feature if your speakers are too
close to the microphone. Adjusting speaker direction or volume can correct the situation. Note:
the user who doesn’t hear an echo is the one who needs to adjust their speaker position or
Mobile Devices Operating Systems
MIVNET Connect, powered by Viewme runs of the Android Operating System version 2.3.3 Gingerbread or newer and iOS
version iOS 6.0 or later . A WiFi Internet connection is preferred over a carrier service as most
WiFi networks are providing better bandwidth. Check the situation at your location as this is not
always the case.
MIVNET Connect, powered by Viewme runs on Android 2.3.3 Gingerbread (API level 10) or later. We recommend using a
device with an ARM7 dual-core processor or better with screen resolution of 1280×800 and a
connection speed of 1Mb/s download and 500 kb/s upload (for bi-directional audio and video).
Additionally, a headset is suggested for devices running Android versions below 3.0.
Suboptimal performance can be expected on any device with lower capabilities.
It is recommended to use iPad2 and iPhone 4S with a connection speed of 1 Mb/s download
and 500 kb/s upload (for bi-directional audio and video). Suboptimal performance can be
expected on any device with lower capabilities.
MIVNET Connect, powered by Viewme has been successfully tested to interoperate with the following companies’ H.323
- Hewlett Packard
September, 20, 2016
Additional Technical notes click here.